# Frequently Asked Questions About Egypt Travel - Canonical: https://egyptmore.com/faq - Language: en # FAQs Quick answers to common questions about booking, customization, safety, and more. ## How EgyptMore works These answers describe our own way of working. The written confirmation for your trip sets the terms that apply to it. [Read the booking terms](https://egyptmore.com/terms-of-service) ### About EgyptMore ### What is EgyptMore? EgyptMore designs and coordinates private journeys in Egypt. We come from hospitality, so we plan around how the days will feel: pace, rooms, guides and transfers. Licensed, carefully vetted local operators deliver the travel services. ### Do you operate the tours yourselves? No. We design the trip and coordinate it. Licensed Egyptian travel companies and local professionals operate it, and your written confirmation names the operator for each service. We stay your point of contact before and during the trip. ### What types of experiences do you offer? Day tours and excursions, Multi-day packages, Private guides and drivers, Nile experiences, Desert and oasis trips, Red Sea and Sinai experiences, Family-friendly and honeymoon itineraries. ### Can you build a trip just for me? Yes. Tell us your dates, who is travelling, how much walking suits you and what you most want to see. We build the route around that and send it to you in writing to adjust. ### Booking & Payments ### How do I book? You can request a booking through the website or contact us with your dates, number of travellers, cities you want to visit, travel style, and any must-do experiences. We’ll confirm availability and send the final details. ### When is my booking confirmed? Your booking is confirmed once availability is secured, payment (or deposit) is completed, and you receive written confirmation from us. ### What payment methods do you accept? The website does not take payment. When your trip is ready to confirm, we tell you in writing how and to whom payment is made, in which currency, and what is refundable, before you pay anything. ### Are prices per person or per group? It depends. Private experiences are often priced per vehicle or per group size, while group experiences are usually priced per person. We will always clarify pricing clearly before you book. ### Are tips included? Typically, tips are not included unless stated. If tipping is common for your experience, we’ll guide you with what’s appropriate. ### Customization ### Can you adjust an itinerary to my pace? Yes. We can build trips that are slow and relaxed, balanced, or very active. ### Can you include unique experiences (food, local crafts, hidden spots)? Yes—this is a big part of what we do. Tell us what you love (food, history, photography, spirituality, adventure, etc.) and we’ll tailor suggestions. ### Do you handle special requests (surprises, proposals, birthdays)? Yes. Share what you have in mind and your budget range, and we’ll propose options. ### Cancellations & Changes ### What is your cancellation policy? Our default: cancel more than 30 days before travel for a full refund minus a 10% administrative fee; 15–30 days, 50%; 7–14 days, 25%; under 7 days, no refund. Some hotels, boats, flights and permits are sold on stricter terms. Where that applies, your written confirmation says so for that service before you pay. The full wording is in the Terms of Service. ### Can I change my date or pickup time? In many cases, yes—depending on availability and any non-refundable components. Contact us as early as possible so we can adjust smoothly. ### What happens if weather or conditions affect the experience? If weather or conditions impact safety or quality, we’ll offer the best available option: Reschedule, Replace with an alternative, or Refund (if applicable under the operator’s policy). ### Pickup, Transport & Logistics ### Do you offer hotel pickup and drop-off? Most experiences include pickup and drop-off (especially private tours). We’ll confirm the exact pickup location and time. ### Are airport transfers available? Yes. You can request transfers (airport ↔ hotel, city ↔ city) as part of your trip. ### How do you choose vehicles and drivers? We work with vetted operators who prioritize safety, clean vehicles, reliable timing, and professional drivers. ### Guides & Languages ### What languages are available? English is widely available. Other languages may be available depending on location and guide availability (often with advance notice). Tell us what you need and we’ll confirm options. ### Are your guides licensed? For many sites and tour types, licensed guides are required or strongly recommended. We prioritize properly qualified professionals whenever applicable. ### Families, Accessibility & Special Needs ### Are your experiences family-friendly? Yes. We can recommend experiences that fit children’s ages, comfort, and attention span. ### Can you accommodate dietary needs? Often yes—especially for private experiences. Tell us your requirements in advance. ### Do you offer accessible experiences? Accessibility varies by city and site. Tell us your needs (mobility, stairs, walking distance) and we’ll propose realistic options. ### What’s Included? ### What is typically included? This varies by experience. Common inclusions are transport, guide (for guided experiences), and sometimes entry tickets and water/snacks. We’ll always clarify inclusions/exclusions before you book. ### Are entry tickets included? Sometimes. Many experiences give you the option to include tickets or pay on-site. We’ll explain what’s best for your case. ### Support ### Will someone help me during the trip? Yes. We’re available for support around your bookings and coordination—especially when plans change or you need quick guidance. ### How can I contact you? Use the website contact form or your confirmed booking channel. For active bookings, we prioritize fast response. ## Travelling in Egypt Entry rules, health advice and government travel advisories change. We link the official sources below so you can check them yourself. [Open the Travel Guide](https://egyptmore.com/travel-guide) ### Safety & Travel Requirements ### Is it safe to travel in Egypt? We cannot answer that for you, and nobody can promise it. Read your own government’s current travel advice for Egypt, because it differs by region and changes. Our part is practical: licensed operators, known drivers, realistic timings, and a contact who answers during the trip. Our Safety & Advice guide links the official advisories. ### Do I need a visa? Visa rules depend on your nationality. We recommend checking official government guidance or your embassy before travel. If you tell us your passport nationality, we can share general guidance (non-legal). ### Do I need travel insurance? We strongly recommend travel insurance for international trips. ## Sources Open the source behind a claim and check it against your own dates, passport, health and route. Rules, prices and schedules can change after our check. - [Official Egypt e-Visa Portal: Egypt e-Visa FAQ ](https://www.visa2egypt.gov.eg/eVisa/FAQ) Eligibility, application steps, document requirements, and official visa guidance. - [UK Foreign, Commonwealth & Development Office: Egypt travel advice ](https://www.gov.uk/foreign-travel-advice/egypt) Live regional warnings, entry rules, local laws, transport risks, and insurance implications. - [US Centers for Disease Control and Prevention: Egypt: health information for travellers ](https://wwwnc.cdc.gov/travel/destinations/traveler/none/egypt) Current vaccine, food and water, insect, and traveller-health guidance. - [Experience Egypt: Official practical information ](https://www.experienceegypt.eg/en/usefulinfo) The Ministry of Tourism and Antiquities portal for transport, useful numbers, and visitor information. [How we check time-sensitive travel information](https://egyptmore.com/editorial-standards) ### Still have a question? Send us your dates and what you're planning. We'll reply with clear recommendations and next steps. [](https://egyptmore.com/contact#contact-form)